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Video 5: Customer Service - Business English for Listening

Video 5: Customer Service - Business English for Listening

41. We offer after-sale services.42. We offer free repairing service within the period.43. The reparing period is 3 months.44. Please contact the service department if you have any problems with the products.45. The service department locates on the
Video 6: Chairing a Meeting - Business English for Workplace

Video 6: Chairing a Meeting - Business English for Workplace

51. I want as many ideas as possible to increase our market share in Japan. 52. How do you feel about that, Jane? 53. Basically, I agree with what you said. 54. That sounds like a fine idea. 55. I think we need to buy a new copier. 56. I had a
Video 4: Dicussing Works - Business English for Workplace

Video 4: Dicussing Works - Business English for Workplace

Transcriptions 31/ Let's get down to the business, shall we? 32/ We'd like to discuss the price you quoted. 33/ There's something I'd like to talk to you. 34/ Ms.Green, may I talk to you for a minute? 35/ I just received your report on the new
Video 5: Scheduling a Meeting - Business English for Workplace

Video 5: Scheduling a Meeting - Business English for Workplace

Transcription41. We're going to need everybody's input on this project.42. I'd prefer to meet in the morning. I'm going to be out of the office most afternoons next week.43. Let's set it up for 9:30 Wednesday.44. I was hoping you would cover for me
Video 4: Introducing Products - Business English for Listening

Video 4: Introducing Products - Business English for Listening

Transcription31. We have various selections of mobile makers.32. The quality of our product is guaranteed.33. You can have a look at the brochure.34. The brochure gives you a detail introduction of our company and products.35. We'll send a salesman
Video 1: Business Appointment - English for Workplace

Video 1: Business Appointment - English for Workplace

Transcription 1/ I would like to meet you. 2/ I am glad to finally get hold of you. 3/ Shall we make it 2 o'clock? 4/ Is there any possibility we can move the meeting to Monday? 5/ I'd like to speak to Mr. John Smith. 6/ Let me confirm this. You are
Video 2: Working Oversea - Business English for Listening

Video 2: Working Oversea - Business English for Listening

Transcription11. How do you think of Beijing? 12. How long will you be staying here? 13. I hope I'll be able to show you around here. 14. Are you going to visit other cities besides Beijing? 15. I will stay with you when you go sight-seeing. 16. My
Video 2: Greetings - English for Workplace

Video 2: Greetings - English for Workplace

TranscriptionClick for Listening11. How do you do? My name is Ken Tanaka. Please call me Ken. 12. John Brown. I'm in production department. I supervise quality control. 13. This is Mr.Robison calling from World Trading Company. 14. I have had five
Video 3: Storing Documents - Business English for Workplace

Video 3: Storing Documents - Business English for Workplace

Transcription21/ Keep the document in each file in chronological order, please.22/ File letters from the same customer in the same file.23/ Would you please bring me the Smith's file?24/ I checked all the cross – reference, but still cannot find the
Video 3: Market Research - Business English for Listening

Video 3: Market Research - Business English for Listening

Transcription21. They sent us several inquiries for chinaware last year.22. Mr Brow inquired for 100 tons of peanuts last month.23. He inquired about the possibility of importing directly from China.24. They promised to inquire into the case.25.
Video 1: Introducing Self - Business English for Listening

Video 1: Introducing Self - Business English for Listening

1. Glad to meet you2. May I introduce myself3. My name is Lilin, I'm from China.4. This is Claire speaking5. I'm the sales reps of the company.6. I'm Jackson's secrectary; I'm calling from International Trade Center.7. How do you do! I am in charge
Situation 5: Customer Service- Business English for Listening

Situation 5: Customer Service- Business English for Listening

41. We offer after-sale services. 42. We offer free repairing service within the period. 43. The reparing period is 3 months. 44. Please conteact the service department if you have any problems with the products. 45. The service department locates
Situation 26: Compensation Trade.- Business English for Listening

Situation 26: Compensation Trade.- Business English for Listening

251. The one which comes to mind recently is compensation trade. 252. What I mean is you buy our machines and we will give you products as compensation. 253.Both sides have expressed their interest in the compensation trade. 254. That is what
Situation 11: Letter of Credit. - Business English for Listening

Situation 11: Letter of Credit. - Business English for Listening

101. Please tell us about your collecting terms. 102. What are your usually terms of payment? 103. Our terms of payment are by confirmed irrevocable letter of credit or by draft at sight. 104. Please let us know the L/C number. 105. Our credit is
Situation 12: Money Exchange.- Business English for Listening

Situation 12: Money Exchange.- Business English for Listening

111. I'd like to change some money. 112. What money do you like to change? 113. What's is the exchange rate of US dollar agains RMB Yuan? 114. I wonder what the selling rate is today. 115. Fill your name on this cheque. 116. The US dollar is

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